Support.
In every sense of the word.
The tripod holding the line array. The technician holding the event when something goes wrong at 3 a.m. The structure holding your production from start to finish. At DecibelSea, support isn’t a form you fill out and wait for: it’s knowing someone is always behind the system.
What holds the weight
Trusses, towers, rigging, and engineered structures ensuring each speaker is where it should be, secure and vibration-free.
Kto odpowiada, gdy coś się nie uda
Inżynier dźwięku na telefonie i na miejscu. Diagnoza, wymiana i rozwiązanie — nie tiket, który gromadzi się w kolejce.
To, co trwa w czasie
Konserwacja, okresowa kalibracja i wsparcie zdalne dla instalacji. System będzie brzmiał tak samo za rok.
Często zadawane pytania
Produkty & zamówienia
How do I request a quote?
Fill in the quote form with the products or type of project. We respond within 24 hours with a detailed and closed quote.
Do the prices include VAT?
Catalog prices do not include VAT (21%). The final quote always shows the amount with and without VAT.
Do you ship throughout Spain?
Yes. We ship to the Peninsula and Balearic Islands. For heavy equipment or large formats, shipping is quoted individually.
Do you have products in stock?
Siluj catalog items are order-based with a 3-7 business day lead time. DAS Audio and Pequod have lead times depending on configuration. Check availability.
Wynajem & instalacje
What is included in the sound rental?
Equipment, setup, calibration, operation during the event, and dismantling. Technician included in all packages: someone who manages the system from start to finish.
How far in advance should I book?
Minimum 2 weeks for medium events and 4 weeks for festivals or large-scale events. During peak season in Ibiza, contact us as soon as possible.
Do you perform installations outside Ibiza?
Yes. We perform installations throughout Spain. Projects on the Peninsula are quoted including travel and accommodation if needed.
Do you offer post-installation maintenance?
Yes. Annual maintenance contracts and one-time interventions, with remote support for network-accessible systems. Support doesn’t end when the system is turned off.